Introduction
WeGoSlim is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your personal data.
By visiting the WeGoSlim website or placing an order, you agree to the collection and use of your information as described in this policy. If you have any concerns about how your data is handled, please read this document carefully before continuing to use our website.
1. Information We Collect
When you interact with the WeGoSlim website — whether by browsing, placing an order, or contacting support — we may collect the following types of information:
Personal Information You Provide Directly:
Full name
Email address
Shipping and billing address
Phone number (if provided)
Payment information (processed securely through Digistore24 — we do not store full card details)
Information Collected Automatically:
IP address and approximate location
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on the website
Referring website or source
Cookies and similar tracking technologies
Information From Third Parties:
Order and transaction data from Digistore24, our retail and payment processing partner
Analytics data from tools used to understand website performance and visitor behavior
2. How We Use Your Information
The information we collect is used solely to operate, improve, and support the WeGoSlim experience. Specifically, we use your data to:
Process and fulfill your orders accurately and efficiently
Send order confirmations, shipping updates, and delivery notifications
Respond to customer support inquiries and resolve issues
Improve website performance, usability, and content quality
Understand how visitors interact with our website through aggregated analytics
Send promotional emails or product updates — only where you have given explicit consent
Comply with legal obligations and prevent fraudulent transactions
We do not use your personal information to build advertising profiles, and we do not sell your data to third-party marketers.
3. Cookies & Tracking Technologies
WeGoSlim uses cookies and similar technologies to enhance your browsing experience and gather analytical data about website usage. Cookies are small text files stored on your device when you visit a website.
The types of cookies we use include:
Essential Cookies — Necessary for the website to function correctly, including checkout and order processing
Analytics Cookies — Help us understand how visitors use the website so we can improve it
Marketing Cookies — Used to track the effectiveness of our advertising campaigns (where applicable)
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website, particularly during the checkout process.
4. How We Share Your Information
WeGoSlim does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the following limited circumstances:
With Digistore24:
As our authorized retail and payment processing partner, Digistore24 receives the order and payment information necessary to complete your transaction securely. Their handling of your data is governed by their own privacy policy.
With Shipping & Fulfillment Partners:
Your name and delivery address are shared with shipping carriers solely for the purpose of delivering your order.
With Analytics & Technology Providers:
We use third-party tools to monitor website performance and visitor behavior. These providers receive aggregated or anonymized data and are contractually prohibited from using it for any purpose beyond service delivery.
For Legal Compliance:
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, safety, or property of WeGoSlim, our customers, or others.
5. Data Security
We take the security of your personal information seriously. WeGoSlim and its partners implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
SSL encryption on all pages where personal data is submitted
Secure payment processing handled exclusively by Digistore24
Restricted internal access to customer data on a need-to-know basis
Regular review of data handling practices and security protocols
While we take every reasonable precaution to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standard of data protection.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy — including processing your order, handling potential refund requests within the 60-day guarantee window, and complying with legal obligations.
Once your data is no longer needed for these purposes, it is securely deleted or anonymized in accordance with applicable data protection standards.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal data. These may include:
Right to Access — Request a copy of the personal information we hold about you
Right to Correction — Request that inaccurate or incomplete information be corrected
Right to Deletion — Request that your personal data be deleted, subject to legal retention requirements
Right to Opt-Out — Unsubscribe from marketing emails at any time using the unsubscribe link included in every email
Right to Data Portability — Request your data in a structured, commonly used format where applicable
To exercise any of these rights, please contact us directly at the email address provided at the end of this policy. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law.
8. Children's Privacy
WeGoSlim is intended for use by adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted personal information through our website, we will take immediate steps to delete that information from our records.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately so we can address the situation.
9. Third-Party Links
The WeGoSlim website may contain links to third-party websites, research publications, or external resources for informational purposes. Once you leave our website by clicking an external link, this Privacy Policy no longer applies. We have no control over and assume no responsibility for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any external site you visit.
10. International Visitors
WeGoSlim is operated from the United States and is primarily intended for US customers. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our website, you consent to the transfer and processing of your information in the United States in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
WeGoSlim reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or operational needs. When changes are made, the updated policy will be posted on this page with a revised effective date at the top.
We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the website following any update constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
Support Email: helpdesk@digistore24.com
Retailer & Payment Processor:
Digistore24 Inc.
360 Central Avenue, Suite 800
St. Petersburg, FL 33701
United States